Frequently Asked Questions

Is halal and kosher the same thing?
Halal and Kosher refer to what’s permitted by Islamic and Jewish religious laws respectively. Halal is an Islamic term that means lawful or permitted. Although halal in a broad sense can refer to anything that’s permitted by Islam, it’s most often used in the context of permissible dietary habits, specifically when it comes to meat consumption. Kosher is a similar term used to describe food that is proper or fit for consumption according to Kashrut, the Jewish dietary law. This comparison will restrict itself to the context of religious dietary laws.

Both Islamic and Jewish cultures have strict laws governing what they can and cannot eat. The most famous of these is eating pork which is prohibited by both laws. The two religious cultures share this and many other dietary rules in common.

How do you certify that your products are halal?

The products we sell do not contain any non-halal animal by-products or alcohol.

We always work with manufacturers for a visible halal symbol when possible.

Please see our Halal Certification Page & Terms of Service .

How much does shipping cost?

Flat Rate Shipping Cost: starts at $13.20

We deliver your products within 2 business days after we receive your order. We use USPS for delivery.

 

If you have any additional questions, please send an email using our Contact Us page.

How do I get free shipping?
When you spend over $75 on your order, you will receive free shipping automatically during checkout.
What countries do you ship to?
Currently we only ship products within the United States.
How do I use a discount code?
There are two ways to use a discount code.

1. You can add a discount code on the cart page, and click the “Apply Coupon” button

2. You can also add a discount code on the checkout page by clicking the “Have a coupon? Click here to enter your code” link.

Can I cancel or change my order after it is placed?

Click on the “Orders” Button on your acccount and select the order you want to cancel.

After submitting the cancellation, we’ll send you a confirmation message to the email address on your account.

How do I make a return or exchange?

Snack boxes & grocery items are not returnable to WeHalal but may be refunded or replaced.

Non Perishable Items shipped from WeHalal.co, including WeHalal Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

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